TOOLS

We use a diverse set of robust and field-tested tools to assist our clients to achieve their goals. These tools include the tailored assessments, hands-on training, and innovative technology described below:


Human Systems Assessment™

This assessment is designed to measure what elements of an organization’s culture are strong, and what elements present opportunities for improvement, including key human systems such as:

  • Leadership
  • Accountability
  • Decision-making capacity
  • Management effectiveness
  • The strength of internal staff relations

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Human Risk Assessment

This assessment is designed to gather data about the key aspects of an organization’s work environment that impact productivity and safety in individual work groups and in the organization as a whole, including:

  • Discrimination
  • Violence
  • Aggressive behavior

The assessment can also be used to evaluate how well an organization’s policies and educational programs are at reducing problematic behaviors.

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Board Cultural Assessment

This assessment is designed to measure the health of the key elements of successful boards. These elements are associated with both human and operational systems including:

  • Leadership
  • Accountability
  • Strategic focus
  • Decision-making capacity
  • Meeting management
  • Recruitment
  • The strength of internal board and staff relations

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Zoom - Process Improvement Training

Zoom Training is a dynamic, hands-on, simulation-based workshop where participants immediately apply tools taught in the classroom to a real business process. This training creates both confidence and enthusiasm, which leads to a high rate of implementation and success for your organization.

Participants learn to:

  • Understand quality from the customer’s viewpoint,
  • Delight their customers through higher quality and value
  • Use the zoom method for change (a faster version of Deming’s process improvement cycle)
  • Employ simple tests to prove redesign ideas
  • Apply their creativity to achieve breakthrough results

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The IdeaNet™ Solution

An innovative software product that organizations use to meaningfully tap, leverage and share vital organizational knowledge in ways that can dramatically improve their performance. IdeaNet™ can be used to:

  • Turn strategy into action
  • Close the performance gap
  • Standardize best practices
  • Support effective succession planning

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